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StageDirect Legal



(Last Modified January 11, 2002)

STAGEDIRECT, INC. ("STAGEDIRECT") is committed to respecting the privacy rights of all visitors to the STAGEDIRECT Network. For purposes of this Online Privacy Statement, the term "STAGEDIRECT Network" means any and all of STAGEDIRECT's web sites, including, without limitation, www.stagedirect.com and www.stagedirect.net, as well as any other web sites that may now or hereafter contain an authorized STAGEDIRECT branded area or window, wholly controlled by STAGEDIRECT. The following policy describes how STAGEDIRECT protects information it receives from visitors to the STAGEDIRECT Network.

What information does STAGEDIRECT collect and how does STAGEDIRECT use it?

Information Collection and Use

STAGEDIRECT is the sole owner of the information collected on the STAGEDIRECT Network unless specifically stated otherwise. We will not sell, share, or rent this information to others in ways different from what is disclosed in this Online Privacy Statement. STAGEDIRECT collects information from our users at several different points on the STAGEDIRECT Network.

Registration and Ordering

When ordering products or services from us, or when registering on the STAGEDIRECT Network, we may need you to provide your name, email address, mailing address, daytime phone number and for the purpose of ordering products or services only, your credit card information. We may also ask you to create a username and password. This information, among other things, allows us to keep a user profile that we may use to customize our sites to the preferences of individual users. This information also allows us to provide for faster communication with and product-related customer service from STAGEDIRECT. When you order products or register, we provide you discretion whether or not to submit other information, which may include your evening phone number, fax number, date of birth, gender, income level, occupation, and other various marketing data, demographic information, and your personal consumer preferences. This information allows us better to know the needs and interests of our visitors and possibly to tailor any specific features, promotions, or other notifications to individuals in the STAGEDIRECT Network community. Visitors may also be given a choice when registering whether they would like to be on one or more STAGEDIRECT Network mailing lists, or whether they would prefer not to receive such mailings. Should we allow any affiliated third parties to send offers to STAGEDIRECT Network users independently of a STAGEDIRECT newsletter or announcement, you will also be given an opportunity to opt out of receiving such offers.

Special Offers, Contests & Updates

When you enter a contest or other promotional feature, STAGEDIRECT may again ask for the visitor's name, address, email address, username, password, and other various marketing data, demographic information, and consumer preferences so that we are able to better administer the contest and notify winners. We may also use the information we collect to occasionally notify you about important functionality changes to the STAGEDIRECT Network, new STAGEDIRECT services, and special offers we think you'll find valuable. If you would rather not receive this information, or would like to opt-out of any other information request or distribution, simply submit such a request to STAGEDIRECT at customerservice@stagedirect.com. For more information about opting out, please see below.

How does STAGEDIRECT protect visitor information?


STAGEDIRECT implements a variety of security measures to maintain the safety of your personal information. User personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. When you place orders or access your personal information, we offer the use of a secure server. All sensitive credit information supplied by users is transmitted via Secure Socket Layer (SSL) technology and then encrypted into STAGEDIRECT's databases to be only accessed as stated above. However, when STAGEDIRECT makes chat rooms, forums, message boards, individual web pages, and/or news groups available to its users, please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose any of your personal information.


Cookies are bits of electronic information that a web site can transfer to a visitor's hard drive to help keep records of his or her visit to the site. Cookies allow web site operators to better customize visits to the site to the visitor's individual preferences. The use of cookies is standard on the Internet and many major web sites use them. Although most web browsers automatically accept cookies, you can usually change your browser either to prevent this or to notify you whenever you are sent a cookie. This notification gives you the chance to decide whether or not to accept the cookie. Even without accepting a cookie, you can still access most of the features on the site. STAGEDIRECT uses cookies to provide visitors to the STAGEDIRECT Network with a better experience on its site.

Does STAGEDIRECT disclose the information it collects from visitors to outside parties?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We disclose information about our customers only as described below:

Log Files

We use IP addresses to analyze trends, administer the STAGEDIRECT Network, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Traffic Analysis

WebTrends Live is used to analyze traffic to this web site. WebTrends Live does not create individual profiles for visitors. Unlike some tracking services WebTrends Live does not have a database of individual profiles for each visitor. WebTrends Live only collects aggregate data. For more information about WebTrends Live privacy policy, please click here.


We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We may partner with other parties to provide specific services or sell particular goods. When a customer signs up for these services or purchases these goods, we will share names or other contact information that is necessary for the third party to provide these services or sell these goods. These parties are not allowed to use personally identifiable information except for the purpose of providing these services or selling these goods. You will be able to tell when a third party is involved with these transactions. Sometimes we may send promotional offers to select groups of our customers on behalf of other businesses. When we do this, we do not give that other business your name and address.

Compliance and Enforcement

We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of STAGEDIRECT, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.


We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Sale or Transfer

In the event of a sale or other transfer of all or substantially all of the assets of STAGEDIRECT, customer information would, of course, be included in the assets to be transferred.

How can I talk back to STAGEDIRECT?

Opting Out; Removing and Modifying Information Provided to STAGEDIRECT

After gathering any user information, STAGEDIRECT offers users the opportunity to remove their user-identifiable information from our database so as not to receive future communications or to no longer interact with the STAGEDIRECT Network until they later chose to. STAGEDIRECT additionally provides users the opportunity to update and modify any information they have previously provided by viewing their information sent directly to them following such a request from customerservice@stagedirect.com, or by U.S. Mail to StageDirect, Inc., Attn: Privacy Administrator, 2257 N.W. Raleigh Street, Portland, Oregon 97210, and updating and/or modifying the information previously provided.


STAGEDIRECT welcomes your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to this, or any other issue, at customerservice@stagedirect.com, or by U.S. Mail to StageDirect, Inc., Attn: Privacy Administrator, 2257 N.W. Raleigh Street, Portland, Oregon 97210.

Some final notes

Third Party Links

In an attempt to provide increased value to our visitors, STAGEDIRECT may choose various third party web sites to link to from, and frame within, its own site. However, even if the third party is affiliated with STAGEDIRECT, STAGEDIRECT has no control over these linked sites and each site will have its own independent privacy and data collection practices. STAGEDIRECT has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and you therefore access them at your own risk. Nonetheless, STAGEDIRECT seeks to protect the integrity of the STAGEDIRECT Network and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work) to customerservice@stagedirect.com.

Use by Those Under 18

STAGEDIRECT does not sell products for purchase by children. If you are under 18, you may use the STAGEDIRECT Network only with involvement of a parent or guardian. No information should be submitted to or posted on the STAGEDIRECT Network by guests under 18 years of age without the consent and supervision of their parent or guardian.

Terms of Service

Please also visit STAGEDIRECT's terms of use establishing the use, disclaimers, and limitations of liability governing the use of the entire STAGEDIRECT Network.

Your consent

By using the STAGEDIRECT Network, you consent to the collection and use of this information by STAGEDIRECT. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.