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StageDirect Legal



StageDirect Return Policy

Thank you for your interest in purchasing from StageDirect! StageDirect takes pride in offering its productions on high quality video stock. Inevitably, however, some videotapes will prove to be defective. If you receive a defective videotape from StageDirect, please contact us at customerservice@stagedirect.com and let us know your name, shipping address, telephone number, video title, and the nature of the defect (which must relate to the actual condition of the video, not that you would prefer a character to show more motivation in the second act). We will make arrangements to ship you a replacement video and to provide for the return of the defective video, at our cost. Our policy in connection with a defective video is limited to replacement; we do not refund your purchase price or shipping and handling charges.